Privacy policy

HQ Television is dedicated to safeguarding your privacy. By accessing and using our Website/Application, you acknowledge and agree to the terms outlined in this Privacy Policy. Please note that we may update this policy periodically, so we encourage you to review it regularly for any changes.

Information We Collect and How We Use It

When you interact with our Website/Application, specifically when you subscribe to our services or register, we collect the following personal data:

• Email Address: We collect your email address to identify your account, manage your subscription, and communicate with you regarding our services.
• First Name and Last Name: We collect your name to personalize your experience and for identification purposes related to your account.
• IP Address: We collect your IP address when you access our application for security purposes and to identify your subscription.
• User Agent: We collect your user agent (information about your browser and operating system) for security purposes and to help us optimize our services for different devices.

We use this data to provide and improve our services, manage your account, ensure its security, and personalize your experience. We do not use this information for any other purposes without your explicit consent.

Payment Information

All payments and donations on our Website/Application are processed securely through PayPal. When you choose to make a payment, you will be redirected to PayPal's platform to complete the transaction. PayPal will collect and process your payment details according to their privacy policy. We encourage you to review PayPal's privacy policy before making any payments.

While we do not directly collect or store your sensitive payment information (such as credit card numbers or bank account details), we do record the following information related to your payment *as provided to us by PayPal after the transaction is completed*:

• User ID: A unique identifier for your account.
• Email: Your registered email address (as a reference).
• Package: The name of the item or reason for payment (if applicable).
• Amount: The monetary amount of the transaction.
• Currency: The currency in which the payment was made.
• Transaction ID (txn_id): A unique identifier for the payment transaction provided by PayPal.
• Payment Date: The date and time the payment was made.

This payment-related information is used for record-keeping, providing you with access to any purchased services or content (if applicable), and for customer support purposes. The handling of your actual payment details is governed by PayPal's privacy policy.

Your Rights Under the General Data Protection Regulation (GDPR)

We respect your rights regarding your personal data under the GDPR:

• Right of Access: You have the right to request a copy of the personal data we hold about you and to verify its accuracy.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the complete deletion of your personal information. You can also manage the deletion of your data and account directly through your account settings. We encourage you to use this self-service option for efficiency.
• Right to Lodge a Complaint: If you believe your personal data protection rights have been violated, you have the right to file a complaint with a relevant supervisory authority.

Account Deletion

We provide you with the ability to delete your account and associated personal data directly through your account settings. This allows you to have control over your information and manage its removal according to your preferences. If you require assistance with account deletion, please contact us at the email address below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the security practices of HQ Television, please do not hesitate to contact us via email at support@hqtv.biz.